Scope
This policy applies to the Bellwire iOS app, bellwire.app, and Bellwire APIs. Services you connect to Bellwire may have their own privacy policies.
Data we collect
We collect the information needed to authenticate you, connect your projects, deliver notifications, and keep the service reliable.
- Account data: the email address, name, and account identifier provided through Sign in with Apple. We do not receive your Apple password.
- Device data: a stable installation identifier, APNs token, device name and platform, app version, notification state, and recent activity time.
- Project data: project names, logos, endpoints, schemas, Surface configuration, event payloads, sensitive-field markers, live state, and delivery history.
- Website data: the email address and language you provide when joining the waitlist, together with the website as its source.
- Operational data: request timing, error details, and security or rate-limit records needed to diagnose abuse and failures.
How we use data
We use this data to provide and improve Bellwire, authenticate accounts and Agents, synchronize project state, deliver notifications, respond to support, prevent abuse, and meet legal obligations.
If you join the waitlist, we use your email only for Bellwire access and product updates. You can ask us to remove it at any time.
Agents and project content
You or your Agent decide which project data is sent to Bellwire. Avoid sending passwords, private keys, payment card data, health data, or other information that is not needed for a card or notification.
Fields marked sensitive are excluded from notification titles and bodies. Event content is still stored so Bellwire can provide history and the views you configured.
Legal bases
Where required by law, we process data to perform our agreement with you, pursue legitimate interests such as security and reliability, comply with legal duties, or act with your consent. You can withdraw consent where it applies.
Retention and deletion
We keep data while your account or project is active and as needed to provide the service. Deleting a project in the app permanently removes that project and its associated events, configuration, tokens, and live Surfaces from active systems.
You can permanently delete your account in Bellwire under Settings → Account → Delete account. You can also request access, correction, export, deletion help, or waitlist removal at [email protected]. Limited records may remain where required for security, fraud prevention, legal compliance, or backup recovery.
Security
Bellwire uses encrypted network connections, scoped and revocable project credentials, account access controls, and sensitive-field filtering for notification text. No online service can guarantee absolute security.
If you believe a Bellwire token or account is compromised, revoke the affected credential and contact us promptly.
International use and children
Our providers may process data outside your country. We use contractual and technical safeguards where applicable.
Bellwire is not directed to children under 13 or below the minimum digital-consent age in their location. Contact us if you believe a child provided personal data.
Changes and contact
We may update this policy as Bellwire changes. We will revise the effective date and provide additional notice when a material change requires it.
Questions or privacy requests can be sent to [email protected].